Corporate and other employees are trained to deal with the administration, communication, human resource, Information Technology and maintenance side of health services. Positions that fit into this category include, Services Managers, Personal Assistants, Programmers, Recruitment consultants, and Electricians to name a few. Although the training is not specific to the health industry, many find this a rewarding career choice, combining their passion for corporate and managerial positions with the desire to make a difference in peoples lives and the quality of health provision.
Management in business and health is simply the act of supervising people to accomplish desired goals. Management comprises planning, organizing, staffing, leading or directing, and controlling an organization (a group of one or more people or entities).
Managing directors organise and take responsibility for the effective operation of an organisation.Managing directors organise and take responsibility for the effective operation of an organisation.
Health Services Manager
Health services managers are responsible for the day-to-day running of a hospital, primary health organisation, clinic or community health service.
Rest Home Manager
Rest home managers are responsible for running homes for elderly people and overseeing the care of rest home residents.
Technical managers are responsible for the quality and performance of equipment, projects, products and technology in their workplace.
Administration/accounting managers monitor, plan and direct the financial policies and daily running of an organisation, and carry out the policies of the board of directors.
Computing Services Manager
Computing services managers plan and supervise the computer and information technology services in an organisation.
Project managers manage projects for one or more organisations, usually with the purpose of initiating or improving an aspect of business. Responsibilities are broad and include managing the strategic, financial, operational and technological implications of the project to ensure a successful outcome.
In business and health, administration consists of the performance or management of business operations and thus the making or implementing of major decisions. Administration can be defined as the universal process of organizing people and resources efficiently so as to direct activities toward common goals and objectives.
Office managers organise and supervise the activities of an office including administrative systems and office personnel.
Admissions officers arrange the registration, admission, discharge and bed transfer of patients at a hospital. They also book patients in for elective surgery and maintain waiting lists.
Medical and dental receptionists perform clerical duties, greet and make appointments for patients in medical or dental reception areas.
Administration officers perform a range of administrative tasks to ensure an organisation functions efficiently.
Executive assistants provide general administrative and secretarial support to senior managers. They also have responsibility for budgets and financial planning, and can be involved in project work for their organisation.
Receptionists provide the initial point of contact for organisations by greeting visitors and dealing with telephone enquiries.
Personal assistants support managers by providing secretarial, administrative and related office duties.
Records officers organise and track documents and records for businesses and other organisations. This includes creating, retrieving and filing records such as correspondence and reports.
Clinical coders translate descriptions of diseases, injuries and procedures from patient discharge records into health classification codes. These codes are used for health information statistics.
Communications & Information Technology
People who work in Communication teams promote the products, services and public image of the organisation they are employed by, and the activities these people could be involved in include, media releases, staff magazines, and websire design to name a few.
People who work in Information technology (IT), design, develop, implement, support and manage computer-based information systems, particularly software applications and computer hardware. They deal with the use of electronic computers and computer software to convert, store, protect, process, transmit, and securely retrieve information.
Communications and IT positions
Communication managers are responsible for promoting an organisation’s image and reputation to the public, and for informing staff and clients about what is happening within the organisation.
Marketing managers work for a company or organisation to plan and direct the promotion, sale, public image, and development and presentation of its goods and/or services. They may also manage the organisation’s public relations with the media, sponsors, business partners and the community.
Communication officers assist in promoting the products, services and public image of an organisation.
Computer Systems Technicians
Computer systems technicians assemble, install, maintain and repair computer hardware, software and related equipment.
Database administrators design, build and maintain databases, which store data. They also monitor and repair databases to ensure they are always available for an organisation’s use.
Help Desk Operator
Helpdesk operators provide assistance for computer users who are having difficulty with their computers. They receive, diagnose and solve most user queries by telephone.
Programmers write, test, develop and maintain computer software programs.
Software architects analyse an organisation’s software and design, oversee the development of a new software system, and ensure it will assist the overall business of an organisation.
Systems administrators look after computer hardware (equipment), software (programs), computer networks (communication links between computers) and operating systems (programs that run computers).
Systems analysts research the systems and procedures an organisation uses, and decide if and how computer applications could be used to improve business efficiency and productivity.
Website administrators set up and maintain the hardware and software required to run websites, and co-ordinate and maintain the creation of content.
Website developers design, produce and maintain websites.
Human resources advisers are responsible for staff and personnel matters in an organisation. Responsibilities include recruitment and selection, health, safety and well-being, performance management and remuneration, learning and development, employment relations and policy development.
Human Resource positions
Human Resources Manager
Human resources managers advise and support management on staff issues such as remuneration, staff development, strategy and training. They are also responsible for developing and putting in place systems for staff recruitment, management, training and performance management.
Human Resources Officer
Human resources officers are responsible for staff and personnel matters in an organisation, including recruitment and selection, health and safety, conditions of employment and staff training. They also provide advice and support to management over staff issues.
Recruitment consultants help match people with jobs. They work with candidates (people looking for work) and clients (employers looking for people to work for them).
Training and Development Manager
Training and development managers examine the needs of organisations and identify the learning and training solutions that will meet those needs and produce measurable results.
Staff Training Officers
Staff training officers plan, arrange and may deliver courses for employees of business, government or other organisations.
Union organisers provide support to workers and deal with employers on issues such as working conditions and rights.
Financial & Policy
People who work in the field of finance generally deal with money and the risk involved with money. These roles include, Payroll officers rand Accountants to name a few.
Those who work in policy help with the process of making important organizational decisions, including the identification of different alternatives such as programs or spending priorities, and choosing among them on the basis of the impact they will have. Policies can be understood as political, management, financial, and administrative mechanisms arranged to reach explicit goals.
Financial and Policy positions
Payroll officers calculate and arrange payment of staff salaries and wages.
Management accountants advise management or clients on how to interpret information relating to financial and business management, to help the organisation or company reach its financial and non-financial goals.
Financial accountants prepare financial reports and give financial advice to clients or company management. They also provide a variety of information, such as external financial statements, to parties outside the organisation.
Auditors examine the financial statements of companies or organisations and provide an opinion on whether the statements give a true and fair view of their financial performance and position. Auditors also review the accounting systems and control procedures of companies and organisations, and make recommendations for improvements to these procedures.
Policy analysts gather and analyse information to assist in the planning, development, interpretation and review of government or industrial policies.